Kantha Embroidered Silk Dupatta

As a matter of policy, Aananda collections does not permit any refund, return or exchange of the product sold by it.

At Aananda Collections, our standard policy does not allow returns of products. However, under exceptional circumstances, the management may consider permitting product exchange at their sole discretion.

Please note that only exchanges are allowed, and returns are not possible as per our policy.

 If you have received the product in bad condition or the packaging is tampered with, please refuse the package.

The customer is required to inform /intimate about a damaged product by way of written communication only. Mail us at our mail ID refundandexchange_aananda@aanandacollections.com mentioning your Order ID and a clear and easily visible photo of the damaged product. The replacement will be issued to you at no additional cost.  A Parcel Opening Video is mandatory.

Return/Exchange requests not raised within 24 hours of receiving the product will not be accepted.

Once Aananda Collections accepts the product is indeed damaged during transit, it shall arrange for a pick up of the same within 5 -7 working days from the postal address as was originally given by the customer.

If we do not have a pick-up service available at your location, you must self-ship the product. A maximum of 150 INR would be given to you as a credit note for reverse shipping.

Upon receipt of the damaged product, Aananda Collections shall complete a thorough quality check of the said product and arrange for the exchange of the product to be shipped within 15 working days, depending upon the availability of the same product. Otherwise, the amount will be refunded to you. The amount refunded to you would only be for the product and shipping.The customer  shall have to confirm to Aananda Collections in writing, about accepting the the exchange product in order to avoid any misunderstanding or communication gaps.

The items should be unused and unwashed for hygiene reasons.

The product should have the original packaging and tags in place. Items without the original tags will not be accepted.

Customized products cannot be returned or exchanged

Pre Draped sarees and Dhotis cannot be exchanged or returned

Products bought during sale cannot be Exchanged or Returned

Jewelries and Accessories cannot be Exchanged or Returned

Email:- bonnyban04@gmail.com

Number :- +91 8928318260

Address:- 2101, Lashkaria Green Heights, Off New Link Road, Jogeshwari West, Mumbai 400102.